CHAMMAQ Privacy Policy

Introduction

CHAMMAQ (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information when you visit our website or make a purchase. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your data when you interact with CHAMMAQ products, services, or digital platforms (collectively, “CHAMMAQ Services”).

Our products — including handmade beaded bags, jewelry, and décor items — are crafted for personal style and aesthetic purposes. 

 

Information We Collect

We collect certain information to provide you with a seamless and personalized shopping experience.

1. Account and Order Information

When you create an account or place an order, we may collect:

• Your name, email address, phone number, and shipping/billing address.

• Payment details (processed securely through our payment partners — we do not store full card information).

• Account credentials such as username and password if you register with us.

2. Device and Technical Data

We may collect technical details when you browse our site, such as:

• Browser type, device model, operating system, IP address, and pages visited.

• This helps us enhance website performance and user experience.

3. Communication Data

If you contact us via email, chat, or social media, we collect your communication details to respond to your inquiries and offer customer support.

4. Media and User Content

If you share product reviews, photos, or testimonials (with consent), we may display them on our website or social media pages.

5. Cookies and Analytics

We use cookies and similar technologies to personalize your shopping experience, analyze site traffic, and improve our services. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your data to:

• Process and fulfill your orders.

• Communicate updates about your purchases, offers, or promotions (only with your consent).

• Improve our website, products, and customer service.

• Prevent fraud and ensure secure transactions.

• Personalize your shopping experience based on preferences and browsing activity.

Sharing Your Information

We respect your privacy and do not sell or lease your personal data.

Your data may be shared only with:

• Trusted Service Providers: Such as payment gateways, shipping partners, and customer support tools that help us operate efficiently.

• Legal Authorities: If required by law or to comply with legal obligations.

All third-party partners are obligated to protect your data and use it only for agreed purposes.

Your Rights

You have the right to:

• Access or Update Your Data: View or modify your personal information anytime.

• Request Deletion: You can request that we delete your data or deactivate your account.

• Opt-Out: Unsubscribe from marketing emails at any time through the link in our emails or by contacting us directly.

Data Retention

We retain personal data only as long as needed for business or legal purposes — such as fulfilling orders, resolving disputes, or maintaining financial records. Once no longer necessary, data is securely deleted or anonymized.

 

Security of Your Data

We implement appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, misuse, or alteration. While we take all reasonable precautions, please note that no method of transmission over the internet is entirely secure.

Changes to This Policy

We may update this Privacy Policy periodically to reflect new practices or comply with regulations. The latest version will always be available on our website, and significant changes will be communicated clearly before taking effect.

Sales and Payment

• All handmade items are sold subject to availability.

• Prices may change without prior notice.

• Returns and refunds are handled according to our Return & Exchange Policy.

• Payments are processed securely through authorized gateways — we do not store your credit or debit card details.

Product Disclaimer

• Each CHAMMAQ product is handmade, and slight variations in color, size, or design are natural and part of its unique charm.

• Handle beaded and delicate items with care to ensure longevity.

• Avoid exposing accessories to water, perfume, or excessive sunlight.

• For décor items, follow specific care instructions provided with the product.

Contact Us

If you have questions about this Privacy Policy or how your data is used, please contact us at:
📧 Email: info@chammaq.store
🌐 Website: www.chammaq.store

By using CHAMMAQ’s website or purchasing our products, you agree to this Privacy Policy and our data handling practices.